Your privacy is important to us. To best protect your privacy we provide this notice explaining our online information practices. This notice applies to all information submitted to or collected on the MovePlayThrive.com (MPT) website; email communication; phone communication; any other type of communication.
How and why we collect information
Identifying information is “Personal Information”. Personal information may consist of any or all of the following: name, mailing address, email address, phone number, occupation, employer (used in the case of Purchase Orders), and personal preferences.
Contact Information
We request your Personal Information when you enroll in a course, purchase products, or sign up for free or paid services or other offers. We use the information you provide to:
1. Communicate with you about your requests or orders
2. Fulfill your orders
3. Provide you with services
We request your Personal Information for services that may include:
- Training courses, products and services
- Joining a mailing list
- Newsletters, social media posts and publications
- Webinars or other events
- Creating an account on our website
- Accessing resources or information updates
- Any other service we may offer
We do not share, rent or sell any of your Personal Information with business partners or third parties with the exception of those related to standard business practices. Examples of “standard business practices” are provided below.
Hosting: The Website and email services we use are hosted on secure servers at Hostgator.com
Mailing Labels: When you enroll in an online course at MPT, we may provide a hardcopy training manual that is sent via United States Postal Service (USPS). In order to generate a mailing label, we enter your contact information into the secure websites at either Stamps.com or USPS.com
Continuing Education Credits: When you enroll in a course at MPT, we may be required to account for your attendance and course completion by giving your name and email address to agencies that approve or track continuing education credits.
Exams and Evaluations
As part of the exam process, we also collect Personal Information, name and email address, necessary for us to administer the exam and to track Student scores for the purpose of certifications. We use the secure third-party website, ClassMarker.com to help us administer exams. For end of course evaluations, we use SurveyMonkey.com to administer anonymous Student evaluations. As part of the survey, Students are asked to give their occupation. In the comments section of the evaluation, Students may share their Personal Information as an option, but there is no requirement to do so.
Technical or other support:
If you are enrolled in a course as a Student and if there is a problem with your account such that you cannot access the course content, or log in to the broadcast of the Live Question and Answer session, then we may share your name and email with the technical support staff at our hosting sites, Ruzuku.com and NewRow.com, respectively, for the purpose of solving these types of technical access issues.
At MPT, we my also provide Personal Information to third parties if we reasonably conclude that the information is necessary to: protect our rights or property at MPT; protect other Users or the public; comply with the law.
Payment Information
When you make a purchase with us, we use ThriveCart.com, a third-party secure website, to collect payment information such as name, mailing address, email address, phone number and credit card information. We require this payment information from you when necessary to fulfill your order. This may include your billing address, payment information and other information. At MPT, we do not view or store your payment information. We use either Stripe.com or PayPal.com to process payments. We use secure online QuickBooks software for accounting purposes and to generate customer invoices.
Communications
When you communicate with us at MPT by email, mail, phone, or face-to-face, we may collect Personal Information. We reserve the right to record, take notes and store information specific to you. This information may be stored on local computers, online at secure sights we use such as LessAnnoyingCRM.com, constantcontact.com, activecampaign.com, quickbooks.com, or others mentioned here. We use this information to provide you with the best possible service and we reserve the right to contact you regarding matters relevant to the services we provide.
Website Activity
When you visit, browse, search or choose to go to various links on the MovePlayThrive.com website, we may collect Personal Information for any or all of the following purposes:
- Monitoring activity on the Website
- Gathering demographic data
- Helping the Website run more efficiently in the future
- Evaluating the effectiveness of our outreach or advertising
It is possible under some circumstances such as registration and sign-in while using the Website that we may collect and use Personal Information such as:
- Uniform Resource Locator (“URL”) to determine the website you came from prior to visiting the MovePlayThrive.com website.
- Which pages you visit on the Website.
- Which website URL you go to when exiting our Website.
- Your Internet Protocol (“IP”) address.
We, or our third party providers, such as Active Campaign and ThriveCart, use standard technologies, including “cookies” to collect this data and take measure to maintain the security and integrity of the data we collect.
Safeguarding your Personal Information
To safeguard your Personal Information we have the following in place:
- Physical office locks for paper-copy files and correspondence
- Paper shredders for disposable paper-copy items with Personal Information
- Secure electronic processes such as using an SSL (secure sockets layer) certificate, for secure encrypted connection between the server and the browser
- We do business only with secure Third-Party websites.
- We have managerial procedures such as compliance with privacy and confidentiality standards at all times.
How You Can Review, Revise, and Delete Your Personal Information
We strive to ensure that the Personal Information we collect from you is accurate, complete and protected. You have the right to access, revise, or delete, the Personal Information you submit to us at MPT, or to make inquiries about how we use this information by contacting us as described below.
If you no longer wish to receive communications from us, follow the instructions to unsubscribe provided in any of the communications we send, or contact us.
General Data Protection Regulation (GDPR) Disclosure for EU Users
If you reside in the European Union (“EU”), you may:
- Request a copy of your Personal Information
- Correct erroneous or inaccurate Personal Information
- Request deletion of your Personal Information and MovePlayThrive website access,
- Object to the processing of your data; and, if you provided consent to allow us to process your data, you can withdraw your consent.
You may also make a complaint with your supervisory authority if you have any issues with how we are processing your data. We will respond promptly to your requests in accordance with applicable law. Regarding any of the above, contact us.
Retention of Personal Information
Keeping records of continuing education credits is a fundamental service provided by certifying bodies, such as MPT.
All student certification information and supporting documentation will be maintained by MPT for a minimum period of eight years or longer. These documents shall remain confidential, and only subject to the exceptions noted within this Privacy Policy.
Transfer of Personal Data Acknowledgement
Our offices, data processors, and website hosting servers are all located in the United States. We receive any Personal Information sent to us at locations in the United States, a jurisdiction that may not provide an equivalent level of data protection to the laws in your home country.
Links to Third-Party Websites
This Privacy Policy applies only to our website and does not apply to any of the Third-Party Websites we use. We are not responsible for, and this Privacy Policy does not apply to, the privacy practices of any other website(s) that you may link to through the MovePlayThrive.com website. Please read the privacy policy of each website you use and all of the websites listed in this Privacy Policy.
Changes to this Privacy Policy
At MPT we reserve the right to make changes to this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We recommend you check the Privacy Policy before you submit Personal Information via the MovePlayThrive.com website. Revisions to this Privacy Policy will be posted via a link from the MovePlayThrive.com website homepage.
MPT Contact Information
If you have questions, contact: MovePlayThrive P.O. Box 676, Chimacum, WA 98325, USA
Phone: 360-732-4356, Email
Revised, October 4, 2024