Student Policies

These policies apply to anyone who uses the website, MovePlayThrive.com, referred to here as the “Website” or the “MovePlayThrive.com website”. These policies apply to anyone who uses services offered through Brain and Sensory Support Co. (BSS Co.), also doing business as, Move Play Thrive (MPT), referred to here as “BSS Co”, “MPT” or, the “Provider”, or the “Service”.

Users of the MovePlayThrive.com website or services are named here as “Users”, “Students”, “Learners”, “Registrants” or “Participants” or “you”. These policies also apply to Students who access training courses via brainandsensoryfoundations.com.

Cancellation Policy

Cancellation by Provider

Brain and Sensory Support Co. (BSS Co.), as the Provider, reserves the right to cancel a live or online training and in such case, the Registrant receives a full refund. In the event of a course cancellation, all Registrants will immediately be notified and will receive a full refund within three weeks of cancellation notification. In the event of a date change, all Registrants will immediately be notified and will have the option to either cancel their registration and receive a full refund of their registration fees, or Registrants may opt to apply the funds towards the new training date with the same payment policies applying.

Cancellation by Registrant in the Foundation for Optimal Function, Pediatric Primitive Reflex Integration, online course in either live, online, or on-demand format

Once the Registrant has received the course, Brain and Sensory Support Co. (BSS Co.) does not offer refunds for the Foundation for Optimal Function online training. If a Registrant purchases the Foundation for Optimal Function course during a pre-sale, but the course is not yet available for release, Registrant is eligible for a full refund as long as Registrant requests the refund in writing at least 3 business days prior to the course release date. Written requests for refunds must be made via email to: This email address is being protected from spambots. You need JavaScript enabled to view it.

Cancellation by Registrant in the Brain and Sensory Foundations, Distance Learning, Online course

Registrant submits full tuition at the time of registration and may cancel with written email request to This email address is being protected from spambots. You need JavaScript enabled to view it.. Upon cancellation, Registrant must return at Registrant’s expense all training materials in good condition including unused course training manual to: PO Box 676, Chimacum, WA 98325, USA. An administrative fee of $35 will be charged to process the refund. Registrant must return course training manual and agents at BSS Co. must receive the Registrant’s returned manual in order for Registrant to receive a refund. If Registrant requests cancellation at least 3 days prior to the course start date for live, online courses, or within 30 days of enrollment, for on-demand courses, Registrant may choose to either receive a full refund, less any administrative fee, or credit toward future training courses with Brain and Sensory Support Co (BSS Co.). If Registrant requests cancellation after the course start-date for a live, online course, or after 30 days for an on-demand course, Registrant may receive credit toward the same online training course given at a later date at the sole discretion of a Brain and Sensory Support Co (BSS Co.) agent.

For online training: Registrants bear the full responsibility for Internet connectivity and accessibility for distance learning trainings. The inability of a Registrant to operate a computer or use virtual classroom features to participate in a live training is not grounds for a tuition refund when the course is held online.

Cancellation by Registrant For Live, On-site courses

Registrant may receive a refund on any tuition fee paid, less a non-refundable deposit, up until 5 days before course start with written email request to This email address is being protected from spambots. You need JavaScript enabled to view it.. If Registrant requests cancellation of enrollment less than 5 days before course begins, Brain and Sensory Support Co. (BSS Co.) reserves the right to consider refund amounts on a case-by-case basis at the discretion of BSS Co. Tuition fees paid by Registrants, less the non-refundable deposit, may be credited towards future training courses with Brain and Sensory Support Co.

For any form of cancellation, all provisions of the Terms that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Terms and Conditions of Enrollment

As a User of any Move Play Thrive (MPT) Services or offerings, you agree to the following Terms and Conditions in order to participate:

Single-User Policy

All Move Play Thrive courses and all course materials are protected by copyright. Only one individual User per account may take a course. Registrant agrees to the following:

“I agree I will not share my login credentials or course materials with anyone. The only exception to this policy is in the case of two parents residing in the same household who are learning this material for themselves and their children, and who are not enrolling in a professional capacity. I agree to abide by this Single-User Policy as a condition of enrollment and throughout the entire time of my enrollment in this and any MPT/Brain and Sensory Foundations program.”

Intellectual Property and No Distribution Policy

We take our copyright and intellectual property rights seriously. The movements and activities in our courses are powerful; full and proper training is essential in order to use the movements in responsible ways. As a User of any Move Play Thrive offering, I acknowledge that I will NOT copy, record, reproduce, post, distribute, publish, display, perform, modify, create derivative works, transmit, or in any way exploit the Move Play Thrive content. I agree I will not distribute any part of the Brain and Sensory Foundations® course or Foundation for Optimal Function course content over any network, including a local area network, sell or offer it for sale, share, or use the course materials without written permission. I understand and agree that the contents and materials in this training course are only for my personal use, my use with clients, and the parents of my clients (if the clients are minors), and/or with my own family members. I understand and agree that I may not lend my course manual or materials, or share any portion of these, with others. I understand and agree that anyone learning the Move Play Thrive material, including myself, should be fully trained in the context and proper use of these tools. I agree that I will not teach these activities to anyone except those noted herein: clients, parents of clients, family members. I agree to abide by this Intellectual Property and No Distribution Policy as a condition of enrollment and for all time into the future.

Scope of Content & Scope of Practice Policy

As a User of any Move Play Thrive program, I acknowledge and agree to the following:

“The content of any Move Play Thrive offering, including but not limited to the Brain and Sensory Foundations® training and the Foundation for Optimal Function training, is for educational purposes only and should not be interpreted as medical advice. None of the information or activities from any Move Play Thrive program should be used as a substitute for medical advice, treatment and/or diagnosis from a qualified licensed health professional. I acknowledge that it is my sole responsibility for determining the appropriateness of any information or activity suggested in any Move Play Thrive program for myself and for individuals with whom I use these activities. It is my sole responsibility for determining the appropriateness of any course activities as they relate to my: professional scope of practice; individual abilities; mental or physical conditions and/or any limitations I may have. I expressly waive and release any claim that I may have at any time for injury or loss of any kind against any individual or entity involved with Move Play Thrive, and Brain and Sensory Support Co. I agree to abide by this Scope of Content & Scope of Practice Policy as a condition of enrollment and for all time into the future.”

Continuing Education Policy

If Participant is seeking a certificate of completion and/or continuing education for any Move Play Thrive course you agree to the following statement:

“It is my sole responsibility to facilitate the course materials and activities within my scope of my profession/practice. I agree that if I am using this course toward continuing education credit, it is my sole responsibility to confirm that the Brain and Sensory Foundations online course meets the continuing education requirements of my professional licensing agency. I agree to abide by this Continuing Education Policy*.”

*Disclaimer: Every US jurisdiction has their own rules about limitations on synchronous vs. asynchronous continuing education. It is possible that an asynchronous course may count for less credit than what is required to obtain a certificate due to these limitations. Before registering for any course, it is the licensee's responsibility to know and understand the rules governing licensure requirements in the jurisdiction of licensure.

For questions about these policies or about certificates or continuing education, email to: This email address is being protected from spambots. You need JavaScript enabled to view it.

Policy on Partial Continuing Education Credit

No partial credit is awarded for live, online courses, or for asynchronous, self-paced courses. Partial credit may be awarded in the case of live, on-site (in-person) courses.

At Brain and Sensory Support Co, our policy for the granting of partial credit applies only to live, on-site training courses in which the Learner has not been in attendance for a portion of a continuing education activity. Partial credit may be awarded at the discretion of course Instructor. The Instructor shall make the determination for awarding partial credit based on late arrival, early departure or any other missed portion of the Learning activity. This determination will be guided by the duration of the Learner’s absence and whether or not the content missed substantially diminishes the educational value of the program.

At Brain and Sensory Support Co, we track attendance of students through sign-in and sign-out sheets at all live, on-site training activities and provide certificates with continuing education credits to qualified students based on actual hours attending the program, rounded down to the nearest half hour.

At the discretion of the Instructor, Learners may also have the option to schedule and pay for private training time with the Instructor via video conferencing technology. In order to receive CE credit proportional to the contact hours missed, a fee will apply for the Instructor’s time to make up missed material covered during the scheduled training.

Policy on Course Extensions and Extra Fees

Concerning online courses: The recordings for each course are available for viewing and reviewing as many times as you wish within the time frame of your course. If you require more time to view course session videos and/or to complete course assignments, you may purchase a course extension for an additional fee if that option is available to you.

If an extension option is available, emails about how to extend course access will be sent to all Participants approximately one month prior to the course end date.

Complaint Resolution Policy

Brain and Sensory Support Co. (BSS Co.) is committed to the highest quality possible of services and products. Learners evaluate their course anonymously following a training to provide an opportunity for general feedback and complaints. If a Learner believes that s/he did not receive the Services as described, we require notification either by email or phone (see contact information below) within 7 days of purchase of an online program, or within 7 days after attendance at a live training course. Complaints submitted via email or phone will be responded to within 72 hours in order to rectify the complaint. Upon review, there may be consideration given for a full or partial refund. Other solutions may include: help with technological issues, support from third-party services, enacting improvements for future offerings. For any complaint, the liability of BSS Co. and any associated agent or affiliate, is limited to fees paid by the Learner to BSS Co. for course tuition.

Disclosure Policy

Our policy at Brain and Sensory Support Co (BSS Co.) is to disclose all information that may be relevant to the overall experience of the Learners. This Disclosure Policy gives information about materials that may be available for sale during live or online training courses conducted through BSS Co.

At BSS Co., we require that each Instructor:

  1. Read a handbook of company policies, which includes BSS Co. policies pertaining disclosure of sale of materials.
  2. Discuss these policies with a BSS Co. supervisor.
  3. Agree, in writing, to uphold these policies.

It is our policy at BSS Co. to ensure that the sale or promotion of products is not the primary focus of any training and does not affect course content or the Instructor’s delivery of the course content to the Learner.

At this time, we have no added products for sale during live or online trainings, nor do we plan to add product sales to our course offerings.

Should we at BSS Co. or one of our instructors, opt to add products for sale at our trainings in the future, our policy is to ensure the products for sale at courses are non-essential to the application of the course content, and solely for the purpose of providing visual aids or similar learning enhancements related to the primary course content.

We have no plans to hire instructors whose course content itself is structured around the sale of a product.

Accessibility Policy

At Brain and Sensory Support Co. we strive to provide full accessibility for all Learners and to create an exceptional learning experience. In keeping with this approach, we operate all of our programs in accordance with the following guidelines.

  • All program venues must be ADA accessible.
  • BSS Co. will provide reasonable accommodation for all Learners with disabilities.
  • All assistants, interpreters (ASL, verbal, live captioning services, etc.) will be accommodated at all live and distance learning events and provided with course materials in advance whenever possible.
  • Service animals for visually impaired, wheelchair users, etc. will be fully accommodated at live trainings.
  • To the best of our ability at BSS Co. we will provide programmatic accessibility of all training materials as requested (large print, coordination of adaptive technologies as described above, etc.)
  • To the best of our ability at BSS Co. we will provide reasonable accommodation for distance learning trainings including support for use of video relay services, live captioning services, screen readers and magnifiers, etc. requested and we will adjust the training in order to create an environment of full inclusion.
  • BSS Co. will provide a clean and accessible environment for all Learners in order to ensure a satisfying and comfortable experience for all.
  • BSS Co. adheres to a No-fragrance Policy at our live trainings for the comfort of those with environmental sensitivities.

Certificates and Record Replacement Policy

Certificates: Your course instructor may require up to 4 to 8 weeks to read and give feedback on student assignments prior to receiving course certificate of completion. It is the Learner’s responsibility to turn in course assignments in time to accommodate schedules for certificates. If you require your certificate by a certain date, let instructor know this when you submit the assignments and give at least 4 weeks lead-time. Less than 4 weeks lead-time may require an expedite fee.

Replacement Records:You may contact Brain and Sensory Support Co. via email, phone or mail to request replacement records and receive verification of course participation. In order to verify your identity, please provide the title and type of the training you attended (online or live, on-site), the name of instructor, training date(s) & location (if applicable), and the email address you used for the initial registration and/or other contact information given at time of training. At our discretion, we may charge a fee for verification and replacement of Learner records.

Contact information: This email address is being protected from spambots. You need JavaScript enabled to view it.
Address: PO Box 676, Chimacum, WA 98325 • Phone: 360-732-4356

Modifications of Terms and Termination

At BSS Co, we may modify our policies at anytime without notice at our discretion. We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms. If a Participant wishes to terminate an account, simply discontinue using the Service.

Privacy Policy

Your privacy is important to us. To best protect your privacy we provide this notice explaining our online information practices. This notice applies to all information submitted to or collected on the MovePlayThrive.com website; email communication; phone communication; any other type of communication.

View our full privacy policy here.

MPT Contact Information

If you have questions or concerns, contact:
Move Play Thrive
P.O. Box 676, Chimacum, WA 98325, USA
Phone: 360-732-4356, Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

 

Policies updated on 7-23-2026